Privacy Policy

This policy explains what DV8 Solutions LLC (“we” or “us”) collects when you use the Nuxa app and getnuxa.com, and what we do with it. The short version: your notes stay on your Mac, the built-in AI works on them there, you choose whether any other AI sees them, and we don’t sell personal data. Questions? Email [email protected].

Your notes

Your notes are stored as plain files on your Mac. We don’t store them and we can’t see them.

Where your notes go

• What stays on your Mac: your notes (plain Markdown files in a folder you choose), your recordings and their transcripts, and everything the built-in AI does.
• What goes to your own AI (only if you connect one, and only after you allow it): the text of the notes you work on, under your own account or key, on that provider’s terms.
• Web search (only if you connect it): the names, companies and topics you research. Never your notes.
• The Nuxa app keeps no copy of your notes and has no analytics.

AI features

The built-in AI. On a Mac with Apple silicon and Apple Intelligence turned on (macOS 26 or later), Nuxa can use its built-in AI, Apple’s on-device model. It runs on your Mac: the notes it cleans up and reads don’t leave it, and nothing is sent to us or to an AI provider. It has no web access of its own; Research and Links use the web search service described below, if you connect one.

Your own AI. Nothing you send to AI passes through DV8 Solutions’ servers. You can connect your own AI provider — by signing in with your ChatGPT account, or with your own API key for a provider such as Google Gemini, Claude, OpenAI, or xAI Grok — or use Ollama, which runs on your Mac. Nuxa asks before your notes first go to any of them. AI requests go only to the provider you chose, which handles them under its own terms and privacy policy.

What each feature sends to your own AI:

• Cleaning up notes: only the current page, and after the first pass, only the parts that changed.
• Advice: the current page, or only what changed. It doesn’t send your other notes.
• Research: your request, the topic, and the first 4,000 characters of the page it started from. Research uses the web search built into the AI you connect. For AIs without one, Nuxa sends a web search service you connect with your own free key only what you’re researching (the text you select, up to 200 characters, or a company name) plus a few search words — never the rest of your notes.
• Links: Nuxa also sends names and company names from your notes to your search service, and company names to SEC EDGAR, to find LinkedIn, financial and press links.
• Ask Notes: at most 8 relevant pages, found by a search on your Mac. Never your whole library.
• Summarize selected notes: only the notes you select. Notes in private notebooks are left out.

• Private notebooks are never sent to any AI, in any feature.
• With the built-in AI, the AI runs on your Mac, so your notes stay on it. If you turn on web search for Research and Links, only what you research, and names and companies from your notes, go to the search service.
• With Ollama, the AI runs on your Mac, so your notes stay on it. If you turn on web search for Research and Links, only what you research, and names and companies from your notes, go to the search service.
• Your AI keys are stored in the macOS Keychain on your Mac.

Recordings

When you record a meeting, Nuxa records your microphone and the sound of other apps on your Mac (such as Zoom, Teams, or a browser). It uses the microphone, system audio recording, and Speech Recognition permissions only while you record.

Speech is turned into text on your device by Apple’s on-device speech recognition. Your audio is never sent to Apple’s servers or to Nuxa. If your device’s language has no on-device speech recognition, Nuxa records the audio without a transcript. If you use a cloud AI service to create notes, the text transcript, not the audio, is sent to the AI service you choose, under that service’s terms. On macOS 26 and later, the speech model is downloaded from Apple once; no audio is sent. The transcript is saved in your note.

While you record, the newest part of the transcript is sent with the note to your AI as people talk, about every 20 to 30 seconds, to suggest questions to ask. When you stop, the whole transcript is sent once for an overview and next steps. Nothing is sent for notes in a private notebook, or when no AI is connected.

While recording, the audio is written in one-minute pieces to a working folder in Nuxa’s Application Support folder on your Mac. That folder is deleted once you choose Keep or Delete; if Nuxa quits or crashes first, the next launch offers the recording back or deletes it. The audio is kept only if you choose Keep, in the folder you pick. If that’s a cloud folder (such as iCloud Drive, OneDrive, or Dropbox), that service’s terms apply to it. Nuxa never uploads audio.

You’re responsible for telling the people you record and getting their consent where the law requires it. Nuxa shows a reminder before each recording; you can turn it off.

Your calendar

If you turn on “Offer to record meetings from your calendar” (Settings ▸ General), Nuxa reads your calendar on your Mac to know when a meeting starts and who’s in it, so it can offer to record it. It reads the calendar only while this is on, and doesn’t send your calendar anywhere. When you click Record, the meeting’s title, attendees and date go into the new note, which is then treated like any other note. Nothing records until you click Record. Nuxa also uses calendar access to add events you confirm from dates in your notes.

No tracking in the app

The Nuxa Mac app has no analytics or usage tracking. Error logs stay on your Mac and contain no note content.

Feedback and crash reports

Sending feedback is up to you. When you click Feedback or choose Help ▸ Send Feedback…, Nuxa sends what you fill in (your rating, whether you found a bug, and your message if you write one), along with the app and macOS versions, the name of the AI you use, and, when you’re signed in, your account email so we can reply. It never sends your notes, files, or AI keys.

If Nuxa crashes, it shows you the crash report, with keys and tokens removed, so you can review it. It’s sent only when you click Send, or automatically if you turn on Always Send. If it can’t be sent right away, it stays on your Mac and is sent later. You can also send it by email instead.

Feedback and crash reports are stored with our automation service and deleted after 90 days. To limit abuse, we keep the sender’s IP address only as a one-way hash, for one hour.

Update checks

About once a day, Nuxa asks getnuxa.com whether there’s a newer version, and downloads updates from there. The request names the app and its version. It sends no notes, account details, or profile of your Mac. Like any web request, it carries your IP address, which our web server logs as described under “The website” below.

Importing from OneNote

When you import from OneNote, you sign in with Microsoft, and the sign-in and your notebooks travel directly between your Mac and Microsoft. The sign-in token is stored in the macOS Keychain on that Mac only. No DV8 Solutions server is involved.

Your account

You need a free account to use Nuxa. You sign in with an emailed link or 6-digit code. For your account we store your email address and your purchase status, linked by an account ID. We use them to sign you in, run your trial and purchase, and send account emails such as sign-in links, trial reminders, and receipts for your purchase.

You can delete your account in the Nuxa app: choose Settings ▸ Account ▸ Delete Account. This deletes your Nuxa account, its sign-in record and its purchase record, and cancels any Annual subscription bought on getnuxa.com. Your notes stay on your device; deleting your account doesn’t touch them.

Payments

Stripe is the merchant of record for Nuxa purchases made on getnuxa.com. Stripe collects your payment details, handles tax, and sends receipts, under Stripe’s own privacy policy. We never see or store your card number. Your purchase status is managed through RevenueCat, which records which account has bought Nuxa.

The website

• Analytics: getnuxa.com uses Cloudflare Web Analytics, which doesn’t use cookies and doesn’t collect personal data.
• Server logs: like most websites, our web server keeps standard logs of requests (IP address, browser type, and pages visited) for about two weeks, for security and troubleshooting. From these logs we also keep anonymous visit statistics (page visited, referring site, country, and device type) with no fixed time limit. They contain no IP addresses; visitors are counted with a code that changes every day, so a visit can’t be traced back to a person.
• Your look preference: if you switch between the dark and light look, that choice is saved in your own browser only.

The waitlist

If you join the waitlist, we collect your email address and the devices you tell us you’re interested in. We use them only to send Nuxa launch and product updates. You can unsubscribe at any time. If you ask us to email you the Nuxa for Mac download link, we use your email address only to send that one email and keep a record of the request.

Service providers

We use a small number of companies to run Nuxa, and they process data only to provide their service to us:

• Stripe for payments, tax, and receipts
• RevenueCat for purchase status
• Supabase for sign-in and accounts
• Resend for sending account emails
• Cloudflare for website analytics, DNS, and email forwarding

What we don’t do

We don’t sell personal data, and we don’t use it for advertising.

Keeping and deleting data

We keep your account email and purchase status while you have an account. Email [email protected] to get a copy of the data we hold about you or to have it deleted. Some purchase records may need to be kept for legal and tax reasons.

Children

Nuxa is not directed at children under 13, and we don’t knowingly collect their personal data.

Questions

Email [email protected].

This document may be updated; changes will be posted here.